734-386-0242
Please contact us for an affordable custom quote!
Cozy Care believes that all pets prefer to be in their home whenever possible, so we provide vacation and other pet care services. We will come to you, so that your pet can remain cozy at home with familiar surroundings while you’re away. Please feel free to read more about each of these services, and then contact our office to book an appointment today. We are passionate pet lovers that truly care about pets, and we would love to help you with your pet care needs.
Our services
are available seven days a week, including weekends and holidays. Our standard care hours are 6 a.m. to 11 p.m.; however, if you require services outside of these hours, we will do our best to accommodate your needs.
Availability varies based on current client requests and time frame. We highly suggest at least 72 hours’ advance notice when possible.
Emergency pet sitting appointments are available as well. Please contact us for more information.
Policies
Our policies are subject to change. Please contact us for questions or concerns.
Payment Policy / Cancellation Policy:
All payment for pet sitting is due before client’s departure date. We accept cash, credit cards, and local checks.
During non-holiday and non-summer time periods, please note the Cozy Care Pet Services cancellation policy is as follows:
8 or more days’ notice for cancellation prior to reservation: FULL REFUND GIVEN TO CLIENT.
4-7 days’ notice for cancellation: 50 % OF TOTAL FEE REFUNDED TO CLIENT.
3 or fewer days’ notice for cancellation: NO REFUND GIVEN TO CLIENT; FULL RESERVATION FEE WILL BE CHARGED TO CLIENT.
During pet sitting over major national holidays and the summer period between June 1-Sept 10 or for pet sitting reservations that are longer than 20 days in length, the Cozy Care Pet Services cancellation policy is as follows:
15 or more days’ notice for cancellation prior to reservation: FULL REFUND GIVEN TO CLIENT.
7-14 days’ notice for cancellation: 50 % OF TOTAL FEE REFUNDED TO CLIENT.
6 or fewer days’ notice for cancellation: NO REFUND GIVEN TO CLIENT; FULL RESERVATION FEE WILL BE CHARGED TO CLIENT.
Early Return to Home or Late Departure from Home:
Reservations are made to plan for sitter availability for Client’s reservation dates. Therefore, Clients returning home early or departing later than the reservation will be required to pay for the full reservation amount of time, regardless of whether Client returned home early or departed later than the prior reservation scheduled. No amount of money will be refunded to Client for early returns to home or late departures from home by Client after a reservation date has been agreed upon.
Last-Minute Fee (LMF):
Client agrees to pay a $30 last-minute fee (LMF) to Cozy Care Pet Services for any reservations that need to be set up with brand new sitters within less than 72 hours.
MEMBERSHIP
We are a proud member of Professional United Pet Sitters.
Once you experience responsible and professional pet care in your home, you will never worry about being away from your sweet pet again.
FIRST AID AND CPR TRAINING
We are trained in CPR and first aid for pets.
We have a retired vet technician on staff.
MEET AND GREETS
All new clients will get a “meet and greet” visit, where your pet and the pet sitter will get to know one another prior to the first appointment, to make sure it’s a good fit! Each complimentary appointment is done in the client’s home.
